Newham PNA Public Consultation

Con­sul­ta­tion on the Phar­ma­ceu­ti­cal Needs Assess­ment 2018.

What is a Phar­ma­ceu­ti­cal Needs Assess­ment (PNA)?
Newham Health and Well­be­ing Board is host­ed by the Lon­don Bor­ough of Newham. The gov­ern­ment requires all Health and Well­be­ing Boards to assess phar­ma­ceu­ti­cal ser­vices in their area at least every three years. This doc­u­ment is called the Phar­ma­ceu­ti­cal Needs Assess­ment. We are con­sult­ing on this doc­u­ment and would like to hear your views on phar­ma­ceu­ti­cal ser­vices in Newham. The assess­ment needs to be com­plet­ed by the end of March 2018. We have pro­duced a draft assess­ment from our ini­tial find­ings. We would wel­come your views and these will be used to inform the final assess­ment.

What are phar­ma­ceu­ti­cal ser­vices?
Phar­ma­ceu­ti­cal ser­vices are one of the many ser­vices cur­rent­ly pro­vid­ed under the NHS by com­mu­ni­ty phar­ma­cies and include:

  • dis­pens­ing of med­i­cines and appli­ances on pre­scrip­tion
  • sale of med­i­cines to the pub­lic
  • pro­vid­ing advice to the pub­lic on med­i­cines, cop­ing with ill health or gen­er­al health and well being
  • receiv­ing waste med­i­cines for safe destruc­tion

Some phar­ma­ceu­ti­cal ser­vices may be pro­vid­ed by dis­pens­ing GP prac­tices or dis­pens­ing appli­ance con­trac­tors. There are no dis­pens­ing GP prac­tices in Newham.

Who are we con­sult­ing and why?
We are required to con­sult with res­i­dents who live in the bor­ough, or com­mu­ni­ty group with­in the bor­ough, who have an inter­est in the pro­vi­sion of phar­ma­ceu­ti­cal ser­vices. It is assumed that every­one liv­ing in Newham may require ser­vices pro­vid­ed by com­mu­ni­ty phar­ma­cies and appli­ance con­trac­tors. We are there­fore con­sult­ing with the entire res­i­dent pop­u­la­tion of Newham and wel­come the views from any­one liv­ing in Newham or any­one pro­vid­ing phar­ma­ceu­ti­cal ser­vices in Newham.

About Newham
Newham has a pop­u­la­tion of 340,700 and is pro­ject­ed to rise by around 8% between 2015 and 2020. Newham Coun­cil plans to devel­op 17,562 homes dur­ing the peri­od 2017–2022 which will help sup­port the grow­ing pop­u­la­tion and demand for hous­ing.

Newham is an eth­ni­cal­ly diverse bor­ough which is young, with around 74% of the pop­u­la­tion com­ing from black, Asian or minor­i­ty eth­nic com­mu­ni­ties (BAME).

Newham is ranked as being the 21st most deprived bor­ough in Eng­land in 2015. Depri­va­tion is mea­sured using the fol­low­ing sev­en indi­ca­tors: income, employ­ment, health depri­va­tion and dis­abil­i­ty, edu­ca­tion, skills and train­ing, bar­ri­ers to hous­ing and ser­vices, crime and liv­ing envi­ron­ment. The high­er lev­els of depri­va­tion are asso­ci­at­ed with poor­er lifestyle and health behav­iours result­ing in ill-health at a younger age.

Life expectan­cy at birth for both men and women in Newham is slight­ly low­er than the Eng­land aver­age at 79.2 years for males and 83.1 years for females.

Com­mu­ni­ty phar­ma­cies in Newham
There are 20.4 com­mu­ni­ty phar­ma­cies per 100,000 pop­u­la­tion in Newham which has decreased slight­ly from 20.8 in 2013–14. Newham is well-served with com­mu­ni­ty phar­ma­cies, although the rate of pro­vi­sion is cur­rent­ly less than the Lon­don and Eng­land aver­ages.

The major­i­ty of com­mu­ni­ty phar­ma­cies in Newham are open week­day evenings (84%) and Sat­ur­days (86%). A num­ber are also open on Sun­days (23%), main­ly in shop­ping areas.

There is also a much high­er pro­por­tion of inde­pen­dent­ly owned phar­ma­cies at 85% com­pared to the nation­al aver­age of 38%.

All res­i­dents in Newham have an aver­age trav­el time to a com­mu­ni­ty phar­ma­cy of not more than ten min­utes, with 100% liv­ing with­in up to a 20-minute walk to a com­mu­ni­ty phar­ma­cy.

Feed­back on phar­ma­ceu­ti­cal ser­vices
Views of phar­ma­cy ser­vice users were gained from a sur­vey cir­cu­lat­ed for com­ments from the gen­er­al pub­lic in sum­mer 2017.
From the 360 respons­es received from the pub­lic ques­tion­naire:

  • 73% have a reg­u­lar or pre­ferred phar­ma­cy that they vis­it.
  • 63% vis­it their phar­ma­cy once a month or more.
  • 45% rat­ed as impor­tant that the phar­ma­cy is close to their GP surgery; 78% that the phar­ma­cy is close to their home; 13% that the phar­ma­cy is close to where they work and 48% that the phar­ma­cy has friend­ly staff.
  • 92% had no dif­fi­cul­ties trav­el­ling to their phar­ma­cy.
  • Of those who expressed a dif­fi­cul­ty in trav­el­ling to their phar­ma­cy; 36% had park­ing dif­fi­cul­ties and 33% had prob­lems with the loca­tion
  •  80% report hav­ing a jour­ney time of no more than 15 min­utes.
  •  When asked which addi­tion­al ser­vices they would like to see pro­vid­ed by the local phar­ma­cy, 83% indi­cat­ed Minor Ail­ments Scheme; 89% emer­gency sup­ply of pre­scrip­tion med­i­cines; 87% flu vac­ci­na­tion; 76% Stop Smok­ing Ser­vice and 86% a home deliv­ery and pre­scrip­tion col­lec­tion ser­vice.
  • When asked what time of day they pre­fer to vis­it the phar­ma­cy, the largest num­ber of respon­dents, 39%, indi­cat­ed that it varies; only 7% pre­fer to vis­it between 6pm and 8pm and 4% after 8pm.
  • Only 13% (43) respon­dents indi­cat­ed that they have used an inter­net phar­ma­cy.
    From the ini­tial find­ings it appears that Newham is well-served with com­mu­ni­ty phar­ma­cies, with the rate of pro­vi­sion only slight­ly low­er to both the Lon­don and nation­al aver­age. There is excel­lent access to a range of ser­vices pro­vid­ed by com­mu­ni­ty phar­ma­cies and appli­ance con­trac­tors across the bor­ough.

As a result, we do not believe there are any gaps in pro­vi­sion of nec­es­sary phar­ma­ceu­ti­cal ser­vices in Newham.
But we would like to know your views as a res­i­dent of Newham.

Please give us your views

We are seek­ing the public’s views on the draft Phar­ma­ceu­ti­cal Needs Assess­ment. The con­sul­ta­tion runs between 27th Novem­ber 2017 and 28th Jan­u­ary 2018. Your com­ments will inform the final Phar­ma­ceu­ti­cal Needs Assess­ment which will be pro­duced by 1st April 2018.

If you require a print­ed copy, please con­tact Shamoly Aaron on:

Tel no: 020 3373 4739
The final copy will be avail­able on the Lon­don Bor­ough of Newham web­site.

Draft PNA

Con­sul­ta­tion doc­u­ment

Con­sul­ta­tion sur­vey

Kind regards
Newham Coun­cil PNA Steer­ing Group



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